PAYMENTS & CANCELLATIONS

DEPOSIT POLICY

Events booked at 20 or more hours of total massage require a 50% deposit to hold and guarantee event date(s). Remaining balance is due day of service (unless alternate payment arrangements are made).

PAYMENTS

Online payment options are offered through our secure, Intuit QB invoicing/payment system. Corporate Check, Credit Card, and EFT banking transfer are also accepted.

Credit card payments incur a 3% administrative processing fee.

PAYMENTS WITH TERMS

Upon approval, SFMW will accept a corporate check, no greater than Net 15 from invoice date, unless otherwise agreed upon.

CANCELLATIONS & FEES ON ALL EVENTS POLICY

  • Cancellations less than 72 hours prior to the scheduled event are eligible for an 50% refund (20% applied toward administrative fees). Net 15 accounts will be invoiced for 50% of total cost due.

  • No refunds will be provided for deposits or monies paid or cancellations received less than 48 hours before the scheduled event. All accounts will be invoiced for 100% of total cost due.

  • All Cancellation fees are due and payable at the time of cancellation. Cancellations due to unforeseen circumstances (weather conditions, unplanned civic functions, labor disputes, mandatory COVID lockdowns, accidents at event location), will result in a full credit for rescheduling the event at a later date.

RESCHEDULING

If you need to reschedule, a rebooking fee of $40 per event day will be added to the invoice.